Shipping policy

Shipping Policy

Thank you for shopping with Gem Trove Games!

Orders are typically processed and shipped within 1–3 business days. During busy periods, holidays, or special promotions, processing times may be slightly longer.

Orders containing preorder items will ship when all items in the order are available unless otherwise noted on the product page.

Once your order has shipped, you will receive tracking information by email.

Gem Trove Games is not responsible for shipping delays caused by carriers, weather, or circumstances outside our control.

If you have any questions about your order, please contact us at hello@gemtrovegames.com